mypet care

Not while we're in beta: everything in mypet care is free for everyone, and nothing can be charged. After the beta there will always be a free plan: up to three pets with five photos each and up to two friends, with care tasks, reminders, weight, treats, health records, the Vet hub, the Pet ID card and the nearby-services directory all included. Premium lifts those limits, adds playdate proposals and removes the few ads the free plan may show. It costs €2.99 a month or €19.99 a year, VAT included, starts with a 7-day free trial, can be cancelled any time, and any payment can be refunded within 14 days. We'll announce the end of the beta well ahead of time — nothing will start charging you by surprise.

No — it runs in any modern browser, on a phone, tablet or laptop. If you would rather have it on your home screen, your phone can put it there and it opens in its own window, like any other app. Store apps for Android and iOS are on the roadmap, and we'll link them here the day they're real.

Not to start. You can open mypet care and begin straight away, with everything kept on the device you're using — no email, no password. When you do make an account, what you already added comes with you. An account is what adds syncing across your devices, sharing a pet with somebody else, and the community boards.

As many as you like while we're in beta — nothing is capped today. Each one gets its own profile, tasks, health history and gallery. After the beta, the free plan holds three pets with five photos each and Premium has no limit — but anything you've already added stays, whichever plan you're on.

On the web, Premium is sold by our online reseller Paddle.com, the Merchant of Record for those orders: Paddle takes the payment, sends the receipt and handles refunds, and we never see your card. In the Android app, it is paid through Google Play. Either way, Premium works on every device where you sign in.

Yes, once you turn them on. Open Notifications in the app and allow reminders on that device, and a task due at eight in the morning reaches your phone at eight, even with the app closed. On an iPhone or iPad, add mypet care to the Home Screen first (Share, then Add to Home Screen): Apple only lets reminders through to apps opened from there. Whatever happens, nothing due is lost; it is waiting the moment you open the app.

Yes — that's what sharing is for. Invite whoever helps look after your pet and they see the same plan: the tasks, the health history, the lot. You decide for each person whether they can only look, or tick things off and add to the record too.

You, and the people you explicitly share a pet with. Your profile stays private until you turn on being discoverable yourself — and when you do, the position other owners see is rounded to about a kilometre before it ever leaves your phone. That is enough to answer who is nearby, and nowhere near enough to point at your door. The adoption board and lost-pet alerts show only what you choose to post there.

Anything posted publicly can be reported to us, and you can block any account outright. A blocked account cannot message you, send you a request or reach you anywhere in the app — in either direction — and it is not told. You manage the list in Settings, and you can undo it whenever you like.

It stays yours, and you don't have to ask us for it. Settings has one button that exports everything you've added and another that deletes your account and its contents outright — no email, no waiting. The Privacy Policy explains what we hold while you're using it.